If you live outside of the Canada and have general or product service inquiries, please visit our Worldwide Network to find your nearest distributor and service center.

Service, Spare Parts and Support

For the following questions, please contact our Canadian Service Centre for assistance: imaging.service@gentec-intl.com

• Issues with your existing SIGMA cameras, lenses, flashes or accessories.
• Mount Conversion Service
• Purchasing spare parts not available through our online store.
• Status updates on current repairs.

Online Order Questions and General Inquiries

For assistance with an order placed through SIGMACanada.ca or general inquiries, please use the contact form below.

Location and Store Hours

Our warehouse is located at 90A Royal Crest Court, Markham, ON L3R 9X6 - Get Directions
Orders are only accepted through the website.

Regular Hours
Monday to Friday - 8:30am to 5:00pm

Summer Hours (May Long Weekend to September Long Weekend)
Monday to Thursday - 8:30am to 5:00pm, Friday - 8:30am to 4:00pm
Please Note: Our offices may close early on long weekends.

We observe all statutory holidays. Please call ahead at 1 (833) 509-3221 if you have any questions regarding our hours of operation.